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FAQs

  • How to Authorize Google to Allow SMTP
  • How to Setup a Custom Link Shortener Domain
  • How to troubleshoot duplicate posting
  • How to track and report on e-commerce store revenue
  • How to Setup a Custom Campaign Domain
  • How to Use the Software to Publish to Facebook Groups
  • How to setup the Webhooks integration
  • How to find the RSS feed of a website
  • Our Current Integrations
  • Where to find your Verification Report
  • Publishing Options
  • Why are my social profiles not displayed on Publish dashboard?
  • Help! The system is not saving my design.
  • Can I use other url shorteners?
  • How to turn off the URL shortener
  • I created a campaign using a foreign language but it has a font error
  • Is there a bulk photo upload?
  • How to pre-populate campaign form fields with your customer’s information
  • How do I add my social accounts?
  • Why requeue isn’t available in Twitter?
  • Upload button in my campaign is not showing
  • How do I integrate a Facebook pixel or any pixel to my microsite?
  • My LinkedIn post did not publish anything!
  • Why are my Instagram videos uploaded to Youtube even though they are very short?
  • I just published a social post, but Verification Report shows “Verification Failed.”
  • I just published a social post, but I can’t find it. Where can I find it?
  • Do autoresponder emails have limits?
  • Do you have time-specific categories, like for holidays?
  • I would like to start my first campaign, can you help me?
  • I press “Publish Now” button, NOTHING happens.
  • My Youtube Account is Not Showing in Publish Editor
  • Can we work with clients without having them as users?
  • How to Use the Schedule Tab in Publish Editor
  • How do I make sure that the right image is shown when it is added through a link?
  • How can I disable adding video to Youtube when posting to Instagram using the mobile app?
  • How to format social posts in ‘Preview’?
  • How does the Requeue feature work?
  • How to disable uploading to Youtube?
  • How can I schedule a post to publish every 45 days?
  • How to create a post from a published Facebook post
  • How to record from a webcam on a Testimonial Campaign
  • In Marketing Calendar, can I filter posts per category?
  • How can I edit a post in the queue that my user has added? I don’t see it with the main account.
  • How to Type Emojis on Your Mac or PC and Use it on Your Posts
  • I’m unable to edit my post in the Publish dashboard
  • When participants of a campaign upload their videos, where do these videos go?
  • How many pixel codes can I use?
  • How to remove published posts?
  • Are the pixel codes based on actions (clicks, sales, etc)?
  • Is there a way to remove “Published by ……” text in my posts?
  • How to track and report on WooCommerce store revenue
  • How is “revenue” in reports measured?
  • How to remove the caption entry in a photo contest?
  • How to change the size of my contest page so it’s not very narrow?
  • How do I set-up my own autoresponder?
  • How publishing a video to Instagram using the mobile app works
  • How to add a logo to a campaign
  • How to Remove the ‘Record a Video’ button in Video Campaigns
  • How to track and report on Shopify store revenue

General

  • What is this SMM tool?
  • What is Our Help Desk About?
  • How to Do A Search Within the Software?

Account & User Settings

  • How to Set Account Preferences?
  • Manage Users: Adding a New User
  • Manage Users: How to limit visibility to only their own posts for sub-users
  • Manage Users: Making a User an Administrator or a Moderator
  • Manage Users: Editing a User
  • Manage Users: Deleting a User
  • Account Settings: How to Cancel Your Account
  • Account Settings: How to Customize Your Account Settings

Social Media Campaigns

  • How to post to Instagram
  • How to create a video post
  • How to Create A Gallery / Carousel Post on Instagram
  • Improve the images included in your RSS feed posts
  • Automatically Post User-Generated Photos & Videos to Your Instagram Account
  • How to Use RSS Feeds to Automatically Generate and Schedule Social Media Posts
  • Troubleshoot an Integration
  • Troubleshoot Facebook Permission Error
  • Delete or Ban Participants From Your Viral Sweepstakes or Viral Competition
  • Viral Competition Campaigns Are Here!
  • Facebook Signup for Viral Sweepstakes
  • Visual Design Editor
  • How to Drive Referrals To Your Website Within Your Viral Sweepstakes Campaign
  • Viral Sweepstakes Campaign is Here!
  • FEATURE UPDATE: Widget Upgrades Are Live!
  • Campaign Funnels
  • How to Create a Campaign Funnel – An Example
  • Countdown Timers & Call-to-Action Buttons
  • How to make the Thank You Screen unique from the Home Screen
  • How to Setup White Label Campaign Emails
  • How to Keep Bots Out of Your Sweepstakes
  • How to Add Additional Fields to Your Campaign Submission Form
  • How to edit campaign forms, background image, social share image
  • How to embed a campaign widget on your website
  • How to provide a unique tracked link in Refer-a-Friend and Referral Sweepstakes campaigns
  • How does Refer-A-Friend campaign work?
  • How to Add Double Opt-in to Your Campaigns
  • How to Choose Between One or Two Contest Periods
  • How to Pause or End A Campaign
  • How to Test A Contest or Sweepstakes
  • How to Change the Language On Your Campaigns
  • Why does my campaign image remain the same even when I added the logo on the header section?
  • How to Create a Social Media Contest or Giveaway
  • How to Change the Date on A Contest
  • How to Create a Poll Campaign
  • How to Create Cool Headers for Your Campaigns
  • How to Change the Background Color of Your Photo Entry Tiles
  • Campaigns: Selecting A Campaign Type
  • Campaigns: How to Deploy Your Social Media Campaigns
  • Campaigns: How to Set-Up A New Social Media Campaign
  • Campaigns: Referral Campaigns vs. Engagement Campaigns: Which One Is the Right Campaign?
  • Campaigns: Save and Deploy Your Campaign
  • Campaigns: Choosing Campaign Settings
  • Campaigns: Customizing How and Where Campaign Submissions Are Syndicated
  • Managing Your Social Media Campaigns: How to Copy Campaigns
  • Managing Your Social Media Campaigns: How to Edit Campaigns
  • Managing Your Social Media Campaigns: How to Delete Campaigns
  • Series: What’s a Triggered Series vs. a Scheduled Series vs. a Split Test Series?
  • Series: How to Add a New Series
  • Series: How to Edit A Series
  • Series: How to Copy A Series
  • Series: How to Delete A Series
  • Series: How to Create a Campaign Series and Split Test
  • Display Groups: Campaigns and Display Group
  • Display Groups: How to Add A New Display Group
  • Display Groups: How to Edit Display Groups
  • Display Groups: How to Delete Display Groups
  • How to Connect a Campaign to Zapier for Thousands of Integrations with CRM and Email Providers
  • Campaign Types

Publishing to Social Media

  • Instagram Posting: How to Switch to a Professional Account
  • Posting to Instagram – Images and Aspect Ratios
  • How to pin your image to multiple Pinterest boards
  • How to post Stories on Instagram
  • How to publish to Pinterest
  • How to Post to Facebook Group as a Page or as an Individual
  • How to Create a Social Posting Workflow with Multiple Users
  • How Schedule, Queue, and Requeue / Reposting Features Work
  • Managing Your Messages: How to Delete Messages
  • You can now post updates to your Google My Business locations!
  • Direct Instagram Publishing
  • Publishing Messages to Social Media
  • How to make the most of the Queue feature of Publish editor
  • How to add Instagram accounts
  • How do I post a video to my Youtube channel?
  • How to schedule social posts for the holiday season in one day
  • How can I view all of my social posts in each category?
  • Social Media Management
  • Managing Your Messages: How to Edit Messages
  • Managing Your Messages: How to Resend Messages

Share Buttons

  • Why Use Share Buttons?
  • How to Create New Share Buttons
  • How to Preview and Edit New Share Buttons
  • How to Edit Existing Share Buttons
  • How to Copy Share Buttons
  • How to Delete Share Buttons

Approving Posts & Submissions

  • How to Approve Employee Posts
  • How to Approve Customer Videos
  • How to Approve Customer Photos
  • How to Approve Customer Text Posts

Reporting & Analytics

  • How to Use Reporting and Analytics
  • Social Media Metrics Used in Reports
  • What are “Leads”?
  • How to Access Your Social CRM Database
  • How to Access Your Campaigns Reporting and Analytics
  • How to Access Your Published Messages Reporting And Analytics
  • How to View Your Optimal Send Times Reporting and Analytics
  • Home
  • Topline Social Knowledge Base
  • FAQs
  • How do I add my social accounts?

How do I add my social accounts?

Add all your social accounts in a single platform.

At the top-right of your screen, click ‘Account’, then choose ‘Account Preferences’ from the drop-down list. At the top of this page, click ‘Add Account’ next to each social network you want to add.

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Updated on 06/03/2022
How to pre-populate campaign form fields with your customer’s informationWhy requeue isn’t available in Twitter?
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